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What is an e-Visa? [TR]
Support Department Jan 20, 2018

An e-Visa is an official document permitting entry into and travel within Turkey. The e-Visa is an alternative to visas issued at Turkish missions and at the ports of entry....

What are the advantages of e-Visa? [TR]
Support Department Jan 20, 2018

An e-Visa can be obtained easily anywhere with an internet connection and it saves time that you would otherwise spend on visa applications at Turkish missions or at the ports of entry into Turkey (if you are eligible)....

How do you protect the information that I share during my e-Visa application process? [TR]
Support Department Jan 20, 2018

We do not sell, rent or otherwise use for commercial purposes any personal information entered in the e-Visa Application System to third parties. Any information obtained at each stage of the application and the e-Visa issued at the end of the process are stored in high security systems. The appl......

Can I get a refund if I do not use my e-Visa? [TR]
Support Department Jan 20, 2018

No. We cannot refund payments for unused e-Visas....

Can I obtain a multiple-entry e-Visa? [TR]
Support Department Jan 20, 2018

If you are a citizen of one of the countries listed below, you will obtain a multiple-entry e-Visa:...

Are there any restrictions on airline companies to fly to Turkey? [TR]
Support Department Jan 20, 2018

The citizens of the countries listed below are required to travel with an airline company which signed a protocol with the Turkish Foreign Ministry. At present, the airline companies that signed this protocol are Turkish Airlines, Pegasus Airlines, Onur Air and Atlasglobal Airlines....

Are credit card payments made on the e-Visa web page secure? [TR]
Support Department Jan 20, 2018

Our website maintains high level of security standards. We are not responsible for any harm that may result from security vulnerabilities of your bank, your computer or your internet connection....

If my e-Visa application is denied, will my payment be refunded? [TR]
Support Department Jan 20, 2018

The e-Visa application fee is only charged to an approved e-Visa....

How long before my travel date should I apply for e-Visa? [TR]
Support Department Jan 20, 2018

You can apply for your e-Visa any time before your travel. However, you are advised to create an e-Visa application at least 48 hours before your departure....

I have realized that some information on my e-Visa does not match the information on my travel document. I know that my e-Visa is invalid. Can I get a refund? [TR]
Support Department Jan 20, 2018

No. The applicant assumes responsibility for any mistakes made in his or her application....

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